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Title
Text copied to clipboard!Financial Aid Director
Description
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We are looking for a Financial Aid Director to lead and manage the financial aid department of our institution. This role is responsible for overseeing the administration of all student financial aid programs, including federal, state, institutional, and private funding sources. The ideal candidate will ensure compliance with all applicable regulations, develop policies and procedures, and provide strategic direction to support student access and success.
The Financial Aid Director will supervise a team of financial aid professionals, ensuring high-quality service delivery to students and families. This position requires a deep understanding of financial aid regulations, excellent leadership skills, and the ability to work collaboratively with other departments such as admissions, registrar, and student accounts.
Key responsibilities include managing the financial aid application process, awarding aid packages, conducting audits, preparing reports, and maintaining accurate records. The director will also be responsible for training staff, implementing new technologies to improve efficiency, and staying current with changes in financial aid laws and best practices.
This role plays a critical part in helping students achieve their educational goals by making higher education more accessible and affordable. The successful candidate will be student-focused, detail-oriented, and committed to equity and inclusion in financial aid practices.
Responsibilities
Text copied to clipboard!- Oversee the administration of all financial aid programs
- Ensure compliance with federal, state, and institutional regulations
- Develop and implement financial aid policies and procedures
- Supervise and train financial aid staff
- Manage the financial aid application and awarding process
- Monitor and analyze financial aid data and trends
- Prepare and submit required reports and audits
- Collaborate with other departments to support student success
- Maintain accurate and confidential student records
- Implement technology solutions to improve efficiency
Requirements
Text copied to clipboard!- Bachelor’s degree in finance, education, or related field (Master’s preferred)
- Minimum of 5 years of experience in financial aid administration
- Strong knowledge of federal and state financial aid regulations
- Experience with financial aid management systems (e.g., Banner, PowerFAIDS)
- Excellent leadership and team management skills
- Strong analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Commitment to diversity, equity, and inclusion
- Ability to manage multiple priorities and meet deadlines
- Attention to detail and high level of accuracy
Potential interview questions
Text copied to clipboard!- What experience do you have managing financial aid programs?
- How do you ensure compliance with financial aid regulations?
- Describe a time you improved a financial aid process.
- What financial aid systems have you worked with?
- How do you support students from diverse backgrounds?
- What strategies do you use to lead and motivate your team?
- How do you stay current with changes in financial aid laws?
- Describe your experience with audits and reporting.
- How do you handle conflicts with students or staff?
- What role does technology play in your financial aid operations?
